How can we help you?

Nyasa Cloud is a Malawian-owned web hosting and domain company based in Blantyre. We offer shared, WordPress, reseller, VPS and email hosting on world-class infrastructure — priced in Kwacha and supported 24/7 in Chichewa and English.

You get the same enterprise technology (LiteSpeed, NVMe, cPanel) plus things overseas hosts can't offer: payment in Kwacha with mobile money, support that understands the local context and speaks your language, and a company you can actually reach — with prices that don't jump at renewal.

Yes. Every hosting plan comes with a 30-day money-back guarantee. If it's not the right fit, tell us within 30 days of signing up and we'll refund your hosting payment in full, in Kwacha — no questions asked.

Pick a plan that fits your needs, choose or transfer a domain, pay in Kwacha, and your account activates instantly. If you'd like a hand choosing, message our team on WhatsApp and we'll point you to the right plan.

You can pay in Malawi Kwacha using Airtel Money, TNM Mpamba, bank transfer (Standard Bank, National Bank), or Visa and Mastercard. You never need a forex card to host with us.

No. Unlike many international hosts, we don't use low introductory rates that jump at renewal. The price you sign up at is the price you renew at — no surprises.

Both. You can pay monthly, or choose annual billing to save around 15%. You can switch billing cycles or upgrade your plan from your client portal at any time.

Every payment generates an invoice automatically in your client portal, where you can download it any time. Need a formal receipt for your business records? Our support team can provide one on request.

We'll send reminders before and after your due date, and there's a grace period before any service is suspended. Your data is kept safe during this window — just settle the invoice to restore access. We'll always reach out before taking any action.

Shared hosting suits most websites and small businesses. Choose WordPress hosting for a WP site, reseller hosting to start your own hosting business, or VPS when you need guaranteed resources and full control.

Yes. The Starter shared plan hosts one website; Business and above let you host unlimited websites on a single account, each with its own domain, email and SSL.

Very fast. We run LiteSpeed servers (up to 9× faster than Apache for PHP/WordPress), NVMe SSD storage and a free CDN on most plans, plus built-in caching — so pages load quickly for visitors in Malawi and abroad.

Absolutely. You can upgrade at any time from your client portal — your data moves with you and you only pay the difference. Many customers start small and grow with us.

You choose a data center in the USA, Germany or Singapore to be closest to your visitors. Every location runs NVMe SSD with a free global CDN, and a Malawi/Africa edge is on our roadmap.

Search for your name on our domains page, pick the .mw extension and add it to your cart. As a local registrar, we activate .mw domains quickly — usually within minutes of payment.

Yes. Unlock the domain at your current registrar, grab your EPP/auth code, and start the transfer with us. You'll get a discount plus a free extra year added, and we move your DNS records so nothing breaks.

Not at all — you can register a domain on its own and point it wherever you like. But if you add hosting too, everything lives in one dashboard, and many plans include a free domain for the first year.

Yes — free WHOIS privacy is included on every eligible domain, hiding your personal details from public lookups at no extra cost. Some country-code domains have their own registry rules, which we'll always make clear at checkout.

Yes. Our email hosting gives you professional addresses like you@yourbusiness.mw, with webmail and support for Outlook, Apple Mail and mobile. Shared and reseller hosting plans already include email accounts too.

We will, for free. Whether you're coming from Gmail, Microsoft 365 or another host, our team migrates your existing messages, contacts and folders so nothing is lost.

Every message is scanned for spam, phishing and viruses before it reaches you, and we configure SPF, DKIM and DMARC so your outgoing mail is trusted and lands in inboxes rather than spam folders.

Yes — a free SSL certificate is included with every hosting plan and renews automatically, so your sites always load securely over HTTPS.

Your data is backed up automatically every day, and you can restore files or your whole site in a click from cPanel. Higher plans include longer backup retention.

Every plan includes Imunify360 for real-time malware scanning and threat protection, CloudLinux for account isolation, and DDoS protection at the network level. Free SSL keeps data encrypted in transit.

Yes. Every shared, WordPress and reseller plan includes cPanel — the industry-standard control panel for managing files, email, databases, backups and more from one dashboard.

Yes. The Softaculous 1-click installer is included, letting you install WordPress and 400+ other apps (Joomla, Magento, and more) in seconds — no technical setup required.

Our Pro shared plans and above support Node.js, Python and Ruby, plus SSH access. For full root control and any stack you like, choose VPS hosting.

If both your domain and hosting are with us, it's set up automatically. Otherwise, update your domain's nameservers to the ones shown in your welcome email — our team is happy to do this for you if you'd prefer.

Our team is available 24/7 in both Chichewa and English — by live chat, WhatsApp, phone (+265 888 515 885) and support tickets. You'll always reach a real person who understands the local context.

Instantly. As soon as your payment is confirmed, your hosting account and cPanel login are activated automatically so you can start building right away.

Open a ticket from your client portal, message us on WhatsApp, start a live chat, or call +265 888 515 885. For account-specific issues, the client portal is fastest as it links your request to your services.

You can cancel any time from your client portal or by contacting support. If you're within 30 days of signing up, you're covered by our money-back guarantee for a full refund.